Privacy Policy

Thank you for shopping at Happythreads. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.

Our cookie policy can be viewed here

Information we Collect

Personal information you provide to us while creating or updating an account* and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address) is maintained in private files on our secure web server and on our internal systems. We also use cookies** to collect product and purchase information from the pages you access or visit.

All data is treated with the utmost confidentiality. We do not share, rent or sell any of our customer’s information to any other individual, business or organisation.

*You can easily update your account information by clicking on to Happythreads and logging into: My Account.

**Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

Our Email List

We offer those who sign-up for our email list advanced notice of sales, new merchandise, and other Happythreads news. Email addresses collected at Happythreads are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies.

When you visit or shop on-line at Happythreads, or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. If you complete your details in the Contact Us section, you agree that you wish to be contacted by us. This condition does not affect your statutory rights.

If you would like to unsubscribe from our email list, send an email with UNSUBSCRIBE in the subject to [email protected]. We will remove your name from our email list as soon as possible. Please recognise that you may receive another email before we are able to remove you.

Secure Shopping

All payment processing is handled securely by Stripe Payments.

The Payment Card Industry Data Security Security Standards (PCI DSS) is a mandatory compliance standard for all payment service providers. Realex Payments was an early adopter of this standard in 2003, making it one of the first companies in the Europe to become fully compliant. The standard enforces high levels of security in all areas where cardholder data is transmitted or stored. Strong protections such as encryption, intrusion detection and response, formalised policies and standards and security aware development methodologies all contribute to making Realex Payments the secure choice for payment processing needs.

Never send your bank or credit card details by email
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never, ever ask for sensitive information via email.

When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Policy Changes

Happythreads may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The Happythreads Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website.

Feel free to contact us with any questions about our Privacy & Security Policy by emailing [email protected]